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Privacy policy

Description of personal information handling

When Can's Enterprises, Inc. (hereinafter referred to as "our company") receives personal information from customers, it will establish the following personal information protection policy and create a system for protecting personal information.
We will comply with laws and regulations regarding personal information, thoroughly recognize the importance of protecting personal information and take measures to protect it, and promote the appropriate handling and protection of personal information.

Acquisition of personal information We will acquire personal information in an appropriate manner.

Management of Personal Information We will keep our customers' personal information accurate and up-to-date, and in order to prevent unauthorized access to, loss, damage, falsification, leakage, etc. of personal information, we will take necessary measures such as maintaining the security system, establishing a management system, and providing thorough employee education, implement safety measures, and strictly manage personal information.

Purpose of Use of Personal Information We use personal information for the following purposes:
・To contact us, provide business information, and respond to your questions
・To ship the products you have ordered
・Providing information about events, products, and services hosted by our company

Prohibition of disclosure or provision of personal information to third parties We will properly manage personal information entrusted to us by our customers and will not disclose such information to third parties except in the following cases:
・When the customer's consent has been obtained
・When disclosing to a contractor to provide the service requested by the customer
・When disclosure is required by law

Regarding Cookies: We use cookies to provide optimal site display and to statistically analyze and survey browsing conditions in order to improve the convenience of our customers when using this website.
A cookie is a piece of data stored on your hard drive that contains information about you.
The information collected through cookies does not contain any "personal information that can identify you." In addition, it does not have any direct adverse effect on your device.
You can refuse cookies by adjusting your browser settings. For instructions on how to set up your browser, please contact the manufacturer of your browser.

(1) About the access analysis tool
We use Google Analytics provided by Google Inc. to understand usage and to improve our services. The user information collected, recorded, and analyzed by Google Analytics does not include any information that can identify a specific individual. Please see the following link for details.
Google Analytics Terms of Use
Google Privacy Policy

(2) About SNS (Social Networking Services)
On some SNS, when you visit a website that has a SNS share button, information such as your user ID and the site you are accessing may be automatically sent to the SNS even if you do not press the button. Please see the following link for details.
Personal Information Protection Commission
Twitter Privacy Policy
Pinterest Privacy Policy
Meta Products* "Data Policy"
(Facebook, Instagram, and other social media platforms provided by Meta Platforms, Inc.)

(3) Embedding YouTube videos
When you visit a site that has YouTube video content embedded in it, the URL of the page you accessed and the user's IP address are automatically sent from the web browser to Google. For more information, please see the following link.
How Google uses information from sites or apps that use our services

(4) Advertising distribution
We use the remarketing function of Google and Meta to display advertisements when customers who have previously visited our site visit a specific page. At that time, we use cookies to understand the customer's visit history information.
Google Ad Settings
Facebook Ad Display Settings

Safety management of personal information We take thorough security measures to prevent the leakage or loss of personal information and to ensure its accuracy and safety.

Inquiry by the customer If you wish to inquire about, correct, or delete your personal information, we will respond after verifying your identity.

Compliance with and review of laws, regulations and norms We will comply with applicable Japanese laws regarding personal information we hold, and will review the contents of this policy from time to time and strive to improve it.

For inquiries regarding our handling of personal information, please contact us using the email form.

Can'Enterprises Co., Ltd. 2F SJ Building, 4-28-3 Kizuki, Nakahara-ku, Kawasaki City, Kanagawa Prefecture, 211-0025
TEL 044-433-5001 / FAX 044-433-5009

Date of enactment: May 1, 2017

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